Terms & Conditions

Payment

Nakedvice accepts the following forms of payment: Paypal /Afterpay/ Credit Card (Via PayPal).

Shipping and Handling:

Please be aware that we have Express Shipping options available for Australian orders.

Please note international orders may have delays and hold ups in customs due to the time of the year and this is out of our control.

Standard Shipping – Orders placed Monday through Friday (excluding holidays) are shipped the next day. Orders placed Saturday and Sunday will ship out the following Monday (excluding holidays).

Express Shipping – If you order before 2pm AEST Monday to Friday, we will ship your order that day. Orders that are placed Saturday and Sunday, will be shipped the next business day (excluding holidays).

International Shipping –

Rates:

Australia
Standard 1-5 business days $13.00
Express   Next  business day – metro $15.00
International
Standard 7-10 business days $34.95

Notice: Standard shipping does not come with tracking details. You may be responsible for import duties and taxes on your international order. In addition, some orders may experience customs delays. Unfortunately, we have no control over these charges or delays and cannot predict what they may be. We suggest that you contact your local customs office for additional information.

Returns & Exchange

To ensure you are totally loving your purchase we offer exchange within 14 day of purchase, just email [email protected] with all your exchange details including tracking number and we will contact you within 24 business hours with a return form for you to fill out & send back with your parcel. We do not accept returns for change of mind, we also do not exchange or return on sale items. You can contact Nakedvice by email at [email protected], faulty or damaged goods will be replaced or refunded. Your replacement or refund is subject to you returning the original copy. If a refund is required it will be provided via which ever form of payment used in the transaction.

Jackets Size Guide

screen-shot-2016-11-04-at-1-49-19-pm

All measurements are a guideline relating to our own fit specifications and industry standard

Pre Orders

So how does Pre Order work? By pre-ordering an item, it allows you to secure an item in advance, ensuring you won’t miss out. Never fear, all styles purchased on pre-order will be sent to our customers on or before the specified date.

Once your order has been placed, payment will be processed as normal, and you will receive email confirmation. As soon as we get it, we will hit you up with the tracking details so you can follow it until your new baby arrives!

If you have any other questions relating to pre-order, holler at [email protected]

Afterpay

By selecting AfterPay at checkout, you can pay for your order over 4 fortnightly instalments. Your order will be shipped immediately after your initial payment and you’ll have it in no time. Before you ask, don’t worry.. there’s no interest or added fees.
Payment will be automatically taken from your nominated credit or debit card in 4 equal payments, fortnightly, and you will be notified beforehand. For more information or to set up an account you can visit the Afterpay Website.

www.afterpay.com.au

Warranty

As we pride ourselves with providing affordable quality goods, we are happy to cover your purchase with a 6month warranty in which we will repair or replace if there is a defect in material or workmanship.
Please note this warranty does not apply to normal wear and tear, or neglect.

Subscriptions

If you decide to cancel you subscription you will no longer be sent editions after your date of cancellation. No refunds will be given after cancellation. In the event of Nakedvice ceasing production, notification will be posted via our website. Unfortunately we will be unable to provide refunds for the balance of subscriptions. All subscription purchases are subject to our general terms and conditions and refunds policy. When you make an order on Nakedvice your email address will automatically added to our mailing list.

Terms & Conditions

All price quoted are in Australian Dollars (AUD). Nakedvice reserves the right to changes prices set on our website at any time without notice.  We make every effort to package your purchase carefully to avoid any damage incurred during postage. If however you purchase is badly damaged in transit please contact us at [email protected] for an application of replacement. If you application is accepted, we will replace your purchase in an identical product upon receiving the return of the original damaged product. The purchaser in the event of a replacement will incur all postage costs. If your purchases is part of a limited edition or we no longer have stock of the specific product we may not be able to offer of a replacement product or refund.

Online Security:

Security Policy. When purchasing from Nakedvice your financial details are passed through a secure server using the latest 128- bit SSL (secure sockets layer) encryption technology. 128-bit SSL encryption is the current industry standard. If you have any questions regarding our security policy, please contact our customer support [email protected]

Privacy Policy:

Nakedvice is dedicated to keeping your details private. Any information we collect in relation to you is kept strictly secured. We do not pass on, sell or swap any of your personal details with anyone. We use this information to identify your orders, provide you with our monthly newsletter (if applicable) and to personalise your shopping experience with us. Nakedvice uses cookies to allow you to login to your account, maintain a shopping cart and to purchase items in your shopping cart. Cookies sent to your computer from Nakedvice only last while you’re browsing our website. We do not store persistent cookies on your computer. Cookies also allow us to give you a more personalised shopping experience by displaying products that interest you throughout our product pages, thus providing you with a more friendly, interesting and enjoyable shopping experience. Whenever you use our web site, or any other web site, the computer on which the web pages are stored (the Web server) needs to know the network address of your computer so that it can send the requested web pages to your Internet browser. The unique network address of your computer is called its “IP address,” and is sent automatically each time you access any Internet site. From a computer’s IP address, it is possible to determine the general geographic location of that computer but otherwise it is anonymous. We do not keep a record of the IP addresses from which users access our site except where you have specifically provided us with information about yourself, in which case we also record your IP address for security purposes. An example of this would be when proceeding to a checkout to finalise an order you may wish to make. After completing the form provided, your IP address will be stored along with a transaction number that allows us to track your order. Bralet Sizing:

 

Need more help? Please feel free to contact us with any questions. Email [email protected]