Nakedvice accepts the following forms of payment: Paypal /Afterpay/ Credit Card (Via PayPal).
Shipping and Handling:
Please be aware that we have Express Shipping options available for Australian orders.
Please note international orders may have delays and hold ups in customs due to the time of the year and this is out of our control.
Standard Shipping – Orders placed Monday through Friday (excluding holidays) are shipped the next day. Orders placed Saturday and Sunday will ship out the following Monday (excluding holidays).
Express Shipping – If you order before 2pm AEST Monday to Friday, we will ship your order that day. Orders that are placed Saturday and Sunday, will be shipped the next business day (excluding holidays).
International Shipping –
|Standard||1-5 business days||$13.00|
|Express||Next business day – metro||$15.00|
|Standard||7-10 business days||$34.95|
Notice: Standard shipping does not come with tracking details. You may be responsible for import duties and taxes on your international order. In addition, some orders may experience customs delays. Unfortunately, we have no control over these charges or delays and cannot predict what they may be. We suggest that you contact your local customs office for additional information.
For our Melbourne based customers, we offer a pickup option from our Abbotsford based office. We’re open Monday to Friday from 8am to 4pm. Pickup address is Shop 287 / 287 – 289 Johnston Street, Abbotsford, VIC, 3067. Please email us before picking up your order so we can schedule a time for you to come in.
Returns & Exchange
To ensure you are totally loving your purchase we offer exchange within 14 day of purchase, just email [email protected] with all your exchange details including tracking number and we will contact you within 24 business hours with a return form for you to fill out & send back with your parcel. We do not accept returns for change of mind, we also do not exchange or return on sale items. You can contact Nakedvice by email at [email protected], faulty or damaged goods will be replaced or refunded. Your replacement or refund is subject to you returning the original copy. If a refund is required it will be provided via which ever form of payment used in the transaction.
Jackets Size Guide
All measurements are a guideline relating to our own fit specifications and industry standard. Please email [email protected] for further assistance for jacket sizes.
Shoes Size Guide
All measurements are a guideline relating to our own fit specifications and industry standard. Please email [email protected] for further assistance for shoe sizes.
Jackets Size Guide
All measurements are a guideline relating to our own fit specifications and industry standard. Please email [email protected] for further assistance for jumper sizes.
So how does Pre Order work? By pre-ordering an item, it allows you to secure an item in advance, ensuring you won’t miss out. Never fear, all styles purchased on pre-order will be sent to our customers on or before the specified date.
Once your order has been placed, payment will be processed as normal, and you will receive email confirmation. As soon as we get it, we will hit you up with the tracking details so you can follow it until your new baby arrives!
If you have any other questions relating to pre-order, holler at [email protected]
By selecting AfterPay at checkout, you can pay for your order over 4 fortnightly instalments. Your order will be shipped immediately after your initial payment and you’ll have it in no time. Before you ask, don’t worry.. there’s no interest or added fees.
Payment will be automatically taken from your nominated credit or debit card in 4 equal payments, fortnightly, and you will be notified beforehand. For more information or to set up an account you can visit the Afterpay Website.
As we pride ourselves with providing affordable quality goods, we are happy to cover your purchase with a 6month warranty in which we will repair or replace if there is a defect in material or workmanship.
Please note this warranty does not apply to normal wear and tear, or neglect.
If you decide to cancel you subscription you will no longer be sent editions after your date of cancellation. No refunds will be given after cancellation. In the event of Nakedvice ceasing production, notification will be posted via our website. Unfortunately we will be unable to provide refunds for the balance of subscriptions. All subscription purchases are subject to our general terms and conditions and refunds policy. When you make an order on Nakedvice your email address will automatically added to our mailing list.
Terms & Conditions
All price quoted are in Australian Dollars (AUD). Nakedvice reserves the right to changes prices set on our website at any time without notice. We make every effort to package your purchase carefully to avoid any damage incurred during postage. If however you purchase is badly damaged in transit please contact us at [email protected] for an application of replacement. If you application is accepted, we will replace your purchase in an identical product upon receiving the return of the original damaged product. The purchaser in the event of a replacement will incur all postage costs. If your purchases is part of a limited edition or we no longer have stock of the specific product we may not be able to offer of a replacement product or refund.
Security Policy. When purchasing from Nakedvice your financial details are passed through a secure server using the latest 128- bit SSL (secure sockets layer) encryption technology. 128-bit SSL encryption is the current industry standard. If you have any questions regarding our security policy, please contact our customer support [email protected]
Need more help? Please feel free to contact us with any questions. Email [email protected] or call us on 03 9042 8905