DELIVERY
HOLIDAY DELIVERIES - RECOMMENDED ORDER PLACEMENT
- WA & NT Only (Standard + Express Delivery) - place your order by Wednesday 11th December
- International Orders (DHL Express) - place your order by Monday 16th December
- VIC, NSW, QLD, SA + TAS (Standard Delivery) - place your order by Wednesday 18th December
- VIC, NSW, QLD, SA + TAS (Express Delivery) - place your order by Thursday 19th December
- VIC Only (Same Day Delivery / 3 Hour Delivery) - place your order by 11am / 12pm for delivery on Tuesday 24th December. Delivery method not available from Wednesday 25th December, re-available as of Monday 30th December.
-
VIC Only (Click & Collect - Abbotsford) - place your order by Monday 23rd December for last collection on Tuesday 24th December. Collection not available from Wednesday 25th December, re-available as of Monday 30th December.
ORDER FULFILMENT DURING HOLIDAY PERIOD
- Nakedvice Online - all orders placed prior to 12pm on Tuesday 24th December will be dispatched on Tuesday 24th December. Orders placed from 12pm Tuesday 24th December until 8am Monday 30th December will not be dispatched until Monday 30th December.
-
The Iconic - all orders placed prior to 3pm on Tuesday 24th December will be dispatched on Tuesday 24th December. Orders placed from 3pm Tuesday 24th December until 8am Monday 30th December will not be dispatched until Monday 30th December.
DELIVERY
-
Orders placed before 12pm AEDT will be dispatched on the same day for delivery Monday through Friday.
-
Orders placed after 12pm AEDT will be dispatched on the next business day.
-
Orders placed on weekends or Australian public holidays will be dispatched on the next business day.
-
Once your order is dispatched, you will receive a shipping confirmation email with tracking information. Please allow up to 24 hours from dispatch for the tracking to become active.
-
Please allow an additional 1-2 business days for dispatch during major sale events and public holidays.
DOMESTIC SHIPPING
AUSTRALIA POST
AUSTRALIA POST
STANDARD SHIPPING (4-5 BUSINESS DAYS)* |
EXPRESS SHIPPING (1-2 BUSINESS DAYS)* |
SAME DAY DELIVERY (MELBOURNE METRO ONLY) ORDER BY 11AM |
3 HOUR SAME DAY DELIVERY (MELBOURNE METRO ONLY) ORDER BY 12PM |
|
---|---|---|---|---|
$0 - $150 | $8.95 | $12.95 | Calculated at checkout | Calculated at checkout |
$150+ | Free Shipping | $12.95 | Calculated at checkout | Calculated at checkout |
$250+ | Free Shipping | Free Shipping | Calculated at checkout | Calculated at checkout |
Standard shipping can take up to 4-5 business days within Metro Australian Areas and 6-10 business days within Rural Australian areas.
Express shipping can take up to 1-2 business days within Australian Metro Areas and 2-4 business days within Australian Rural Areas.
*While we strive to meet your delivery timeframe, please note that exact arrival times may vary.
SAME DAY DELIVERY ORDER BY 11AM &
3 HOUR DELIVERY ORDER BY 12PM
3 HOUR DELIVERY ORDER BY 12PM
- This service is available for customers located in Melbourne Metro Only.
- Same-day delivery is only available Monday to Friday. It is not available on weekends or public holidays.
- All same-day delivery orders are delivered by our partner Rendr. A signature is required upon delivery.
- Same-day delivery is also unavailable for PO Boxes, Lockers or Post Office addresses.
- Pricing starts at $10 and is calculated at checkout based on your location.
- In the case of a missed delivery, the customer will bear the re-delivery cost.
CLICK & COLLECT
- Click & collect is available from our Abbotsford boutique for Melbourne customers.
- Orders placed before 11am will be ready for pick up on the same day and all orders placed after 11am will be ready for pick up the following business day.
- Orders placed on weekends or public holidays will be ready for pick up on the next business day.
- You will receive an email confirmation when your order is ready for collection.
- Click & collect orders will be kept for 21 days from the day you've placed your order. After 21 days your order will be cancelled and we will contact you to arrange a return.
PREORDER
- Items available for pre-order will be indicated on the product page with the anticipated shipping date.
- Please note that while we strive to provide the most accurate information possible, pre-order arrival dates are only estimates. Due to customs processes and unforeseen circumstances, we cannot guarantee a specific arrival date. Rest assured, you’ll receive updates about your order via email.
- Items that are placed with pre-order items will be sent together once the pre-order item arrives.
PHONE ORDERS
- Phone Orders are available from our boutique only. To arrange a phone order please contact our boutique directly.
- Simply provide your details over the phone, and we’ll email you an invoice. Once you’ve received the invoice, you can select your preferred shipping method.
- Please note that a shipping fee will apply as per our online shipping methods.
- Phone orders are unavailable for international customers.
INTERNATIONAL SHIPPING
DHL EXPRESS
COUNTRY | LOCAL CURRENCY | TRANSIT TIME | SHIPPING COST | TAXES & DUTIES | RETURN FLAT RATE FEE |
---|---|---|---|---|---|
United States | USD | 3-5 | $15.00 USD | Included | $15.00 USD |
United Kingdom | GBP | 3-5 | £12.00 GBP | Included | £12.00 GBP |
United Arab Emirates | AED | 3-5 | 60.00 AED | Included | 100.00 AED |
Taiwan | NT | 3-5 | 350.00 NT | Pre-pay available | 500.00 NT |
Switzerland | CHF | 3-5 | 15.00 CHF | Included | 15.00 CHF |
Sweden | SEK | 3-5 | 200.00 SEK | Included | 200.00 SEK |
Spain | EUR | 3-5 | €15.00 EUR | Included | €15.00 EUR |
Singapore | SGD | 3-5 | 15.00 SGD | Included | 20.00 SGD |
Saudi Arabia | SAR | 3-5 | 70.00 SAR | Included | 100.00 SAR |
ROW | USD | 3-5 | $15.00 | Pre-pay available | $15.00 |
Rest of EU | EUR | 3-5 | €10.00 | Included | €10.00 |
Qatar | QAR | 4-5 | 40.00 QAR | Included | 100.00 QAR |
Poland | PLN | 3-5 | PLN 40.00 | Included | PLN 100.00 |
Norway | NOK | 3-5 | NOK 150.00 | Included | NOK 200.00 |
New Zealand | NZD | 3-5 | NZD 15.00 | Included | NZD 20.00 |
Netherlands | EUR | 3-5 | €20.00 | Included | €20.00 |
Mexico | MXN | 3-7 | MXN 250.00 | Included | MXN 300.00 |
South Korea | KRW | 3-5 | ₩15,000.00 | Pre-pay available | ₩20,000.00 |
Japan | JPY | 3-5 | ¥1,500.00 | Included | ¥2,000.00 |
Italy | EUR | 3-5 | €15.00 | Included | €15.00 |
Israel | ILS | 3-8 | ₪35.00 | Included | ₪100.00 |
Republic of Ireland | EUR | 3-5 | €15.00 | Included | €15.00 |
Hong Kong | HKD | 3-5 | $60.00 | Included | $100.00 |
Greece | EUR | 3-5 | €10.00 | Included | €10.00 |
Germany | EUR | 3-5 | €20.00 | Included | €20.00 |
France | EUR | 3-5 | €20.00 | Included | €20.00 |
Denmark | DKK | 3-5 | DKK 70.00 | Included | DKK 100.00 |
Czech Republic | CZK | 3-5 | CZK 200.00 | Included | CZK 300.00 |
Canada | CAD | 3-7 | $15.00 | Partially Included | $20.00 |
Brazil | BRL | 4-8 | R$80.00 | Calculated at Checkout | R$100.00 |
Belgium | EUR | 3-5 | €10.00 | Included | €10.00 |
Please see our FAQs page for more details.