DELIVERY

 

DELIVERY 

  • Orders placed before 12pm AEDT will be dispatched on the same day for delivery Monday through Friday.
  • Orders placed after 12pm AEDT will be dispatched on the next business day.
  • Orders placed on weekends or Australian public holidays will be dispatched on the next business day.
  • Once your order is dispatched, you will receive a shipping confirmation email with tracking information. Please allow up to 24 hours from dispatch for the tracking to become active.
  • Please allow an additional 1-2 business days for dispatch during major sale events and public holidays.

DOMESTIC SHIPPING
AUSTRALIA POST

STANDARD SHIPPING
(4-5 BUSINESS DAYS)*
EXPRESS SHIPPING
(1-2 BUSINESS DAYS)*
SAME DAY DELIVERY
(MELBOURNE METRO ONLY)
ORDER BY 11AM
3 HOUR SAME DAY DELIVERY
(MELBOURNE METRO ONLY)
ORDER BY 12PM
$0 - $150 $8.95 $12.95 Calculated at checkout Calculated at checkout
$150+ Free Shipping $12.95 Calculated at checkout Calculated at checkout
$250+ Free Shipping Free Shipping Calculated at checkout Calculated at checkout


Standard shipping can take up to 4-5 business days within Metro Australian Areas and 6-10 business days within Rural Australian areas.

Express shipping can take up to 1-2 business days within Australian Metro Areas and 2-4 business days within Australian Rural Areas.

*While we strive to meet your delivery timeframe, please note that exact arrival times may vary.

SAME DAY DELIVERY ORDER BY 11AM &
3 HOUR DELIVERY ORDER BY 12PM 
  • This service is available for customers located in Melbourne Metro Only.
  • Same-day delivery is only available Monday to Friday. It is not available on weekends or public holidays.
  • All same-day delivery orders are delivered by our partner Rendr. A signature is required upon delivery.
  • Same-day delivery is also unavailable for PO Boxes, Lockers or Post Office addresses.
  • Pricing starts at $10 and is calculated at checkout based on your location.
  • In the case of a missed delivery, the customer will bear the re-delivery cost.
 
CLICK & COLLECT
  • Click & collect is available from our Abbotsford boutique for Melbourne customers.
  • Orders placed before 11am will be ready for pick up on the same day and all orders placed after 11am will be ready for pick up the following business day.
  • Orders placed on weekends or public holidays will be ready for pick up on the next business day.
  • You will receive an email confirmation when your order is ready for collection.
  • Click & collect orders will be kept for 21 days from the day you've placed your order. After 21 days your order will be cancelled and we will contact you to arrange a return.

PREORDER
  • Items available for pre-order will be indicated on the product page with the anticipated shipping date.
  • Please note that while we strive to provide the most accurate information possible, pre-order arrival dates are only estimates. Due to customs processes and unforeseen circumstances, we cannot guarantee a specific arrival date. Rest assured, you’ll receive updates about your order via email.
  • Items that are placed with pre-order items will be sent together once the pre-order item arrives.
 
PHONE ORDERS
  • Phone Orders are available from our boutique only. To arrange a phone order please contact our boutique directly.
  • Simply provide your details over the phone, and we’ll email you an invoice. Once you’ve received the invoice, you can select your preferred shipping method.
  • Please note that a shipping fee will apply as per our online shipping methods.
  • Phone orders are unavailable for international customers.
 
INTERNATIONAL SHIPPING 

DHL EXPRESS
COUNTRY LOCAL CURRENCY TRANSIT TIME SHIPPING COST TAXES & DUTIES RETURN FLAT RATE FEE
United States USD 3-5 $15.00 USD Included $15.00 USD
United Kingdom GBP 3-5 £12.00 GBP Included £12.00 GBP
United Arab Emirates AED 3-5 60.00 AED Included 100.00 AED
Taiwan NT 3-5 350.00 NT Pre-pay available 500.00 NT
Switzerland CHF 3-5 15.00 CHF Included 15.00 CHF
Sweden SEK 3-5 200.00 SEK Included 200.00 SEK
Spain EUR 3-5 €15.00 EUR Included €15.00 EUR
Singapore SGD 3-5 15.00 SGD Included 20.00 SGD
Saudi Arabia SAR 3-5 70.00 SAR Included 100.00 SAR
ROW USD 3-5 $15.00 Pre-pay available $15.00
Rest of EU EUR 3-5 €10.00 Included €10.00
Qatar QAR 4-5 40.00 QAR Included 100.00 QAR
Poland PLN 3-5 PLN 40.00 Included PLN 100.00
Norway NOK 3-5 NOK 150.00 Included NOK 200.00
New Zealand NZD 3-5 NZD 15.00 Included NZD 20.00
Netherlands EUR 3-5 €20.00 Included €20.00
Mexico MXN 3-7 MXN 250.00 Included MXN 300.00
South Korea KRW 3-5 ₩15,000.00 Pre-pay available ₩20,000.00
Japan JPY 3-5 ¥1,500.00 Included ¥2,000.00
Italy EUR 3-5 €15.00 Included €15.00
Israel ILS 3-8 ₪35.00 Included ₪100.00
Republic of Ireland EUR 3-5 €15.00 Included €15.00
Hong Kong HKD 3-5 $60.00 Included $100.00
Greece EUR 3-5 €10.00 Included €10.00
Germany EUR 3-5 €20.00 Included €20.00
France EUR 3-5 €20.00 Included €20.00
Denmark DKK 3-5 DKK 70.00 Included DKK 100.00
Czech Republic CZK 3-5 CZK 200.00 Included CZK 300.00
Canada CAD 3-7 $15.00 Partially Included $20.00
Brazil BRL 4-8 R$80.00 Calculated at Checkout R$100.00
Belgium EUR 3-5 €10.00 Included €10.00
 
Please see our FAQs page for more details.